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Store Policy

General Policy

The total cost of the balloon service will include quality balloons, customization of balloons, delivery* & set up.

 

A 50% non-refundable retainer fee is due at the time of booking secure your date on my calendar.

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Once your non-refundable retainer is received, your date, time, location, colors and/or theme will be confirmed. 

 

You will have an option to reschedule your order one time as we do understand emergencies can happen.

 

A two weeks’ notice is recommended to avoid an additional rush charge. 

 

The remaining balance will be due 7 days prior to your event. 

 

Note:

-If you are outside of the 485 loop there will be a delivery fee. *

-The grab and go pick-up option location is Mt. Holly Rd (must have a SUV to pick up).

 

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Return Policy

No returns

Payment Methods

- Credit / Debit Cards
- PayPal

- Offline Payment (Cash)

- CashApp

- Zelle

- ApplePay

Learn More

Hours of Operation

Monday-Thursday : I am available to respond to emails, texts and phone calls.   

​​Friday-Sunday : I will be out setting up events and unable to respond to emails/inquiries until Monday.

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